Instant messages, social media and elevator pitches. In the seconds we have to reach our audience, we must deliver a message and build trust at the same time.
Plain language learns and meets your readers’ needs. It improves productivity. It cuts errors. And it lets others understand you instantly.
I can help you connect in writing with your clients, citizens, your employees, your board, your partners, and others you communicate with.
Areas of Practice
Legal information
I have worked with lawyers to clarify their writing, and can help you create documents that save you or your clients time and money.
government
Governments must have citizens’ trust. But staff experts tend to overestimate their readers’ information needs. I government employees write so that citizens, experts in other fields and time-strapped decision-makers can easily understand.
organizations
Constant change means organizations rely more and more on the written word to share vital information. Policies and procedures, bylaws, and websites help employees, board members, and citizens or clients understand your message. I have helped provincial and federal governments and not-for-profit boards to keep ideas and information flowing smoothly and effectively.
Let's Chat.
Contact me about communication you want to improve. What issue would you like to resolve? What would you like to achieve?
“Perfection is achieved not when there is nothing more to add, but when there is nothing more to take away.”